Policies

Cancellation Policy

Make-up lessons are only offered in cases of inclement weather or instructor illness and are subject to instructor availability. If a rescheduled lesson is offered by the instructor (due to a weather or instructor illness cancellation) but cannot be attended, the lesson will be refunded.

Summer Session (4 Day Sessions): All of our swim classes are four days long (typically Monday-Thursday) with Friday being used as a built-in make-up day.  

Payment & Refund Policy

General Policy:

All session fees are due in full at the time of registration.

Weekly Lessons:

Weekly lessons are booked in advance as a package, scheduled on the same day and time each week. Once payment is made, weekly lesson packages are non-refundable and reserve a dedicated time slot for your child.

Because weekly lessons reserve a dedicated time slot, missed lessons due to student illness, travel, or other personal conflicts are not eligible for refunds, credits, or make-ups.  

Summer Sessions (4-Day Sessions):

$120 of the total session fee is non-refundable. The remaining balance may be refunded if you notify us by email at carolyn@swimwithdarby.com at least fourteen (14) days prior to the start of your child’s session.

Session Transfers:

Session transfers are not permitted within fourteen (14) days of the session start date.

Requests to transfer to another available session made more than fourteen (14) days prior to the session start date are subject to a $50 non-refundable fee from the original session booking. Transfers are subject to session availability.

Requests to transfer a registration to another student made more than fourteen (14) days prior to the session start date are eligible for a refund of all session fees except the $120 non-refundable portion.

Activity Waiver

During the registration process, an activity waiver is to be signed by parents. This is required and no swimmers will be able to begin lessons without a signed waiver on file.